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Terms & Conditions

  • Payment Details

    We support multiple currencies, we accept only credit cards (not debit) . Our payment gateway is through Network International directly.  At the moment we have no recurring fees or subscription fees, all our products are one-time checkout.

  • Opt Out Policy

    We don't send you any emails outside of your order details and status, we hate newsletters and won't send you any even if you sign up for them. In addition if you feel you would like to terminate your account completely please contact us here:
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  • Disclaimer / Liability & Governing Law

    If you have any issues please feel free to raise them up with us first by contacting the restaurant directly here:
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    For any other case, the website and services governing law is UAE laws and regulations of the Emirate of Abu Dhabi exclusively.

  • Modification

    These terms and conditions are subject to change at anytime, and their change is effective immediately. As these terms are mandatory for user to approve before checkout you will always get the latest revision. As for past orders, they remain subject to the t&cs used when the order is placed. All users with concerns are advised to visit this page periodically to be updated on our latest terms and conditions.

  • Age of Consent

    Minors (under 18 years of age) shall not use this website in anyway or sign up as users. By accepting these terms and conditions you certify that you are 18 years of age or older. Souqcards shall not be held liable as per applicable law if you don't provide parental control of minors access to the internet.

  • Shipping & Delivery Policy

    Delivery Information will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

  • Return Policy

    As all our products are digital codes which are sent to your email inbox withing seconds of capturing your payment, such digital codes can be used by you once received or copies elsewhere and we have no control over that, thus any order that has been placed, it is considered delivered once the email leaves our server (we store every email sent and bind it to each order id so we can verify). Thus there will be no returns on any codes you received once you place your order, however we strive to support our customers in every way we can, please contact us if you are unhappy with your order for any reason here:
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  • Cancellation Policy

    All our products are digital, and delivered to your email within milliseconds of purchase, so there is no room for cancellation after you already received your end product which are the "codes".
    However if you placed the order by mistake, we can work something out by re-branding your codes  as "fresh" and allowing other users to buy them and verify on use they have not been "used", we do this at our own discretion and are no way obliged to do so, if this happens please contact us so we can see how to work it out here:

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  • Dispute & Refund Policy

    If you did not receive your codes for any reason please contact us IMMEDIATELY:

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    If the codes you receive have already been used please contact us BY PHONE IMMEDIATELY:
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    Outside of these two highly unlikely situations, we offer no refund discussion once the codes has been emailed to you as we can't use them anymore.

  •  Warranty

    We certify to the best of our ability that all information provided for all our products are accurate, if you have any issues with product description or details please contact us:
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